Welcome to our

JamAngle Business Guide

JamAngle Business Guide

This guide is updated and maintained as we discover new trends that impact workforce communication and workplace experiences. We’ve ordered the guide according to a logical progression.

Our thought leadership supports a focus on SMB companies with a blended workforce. These are typically companies with 100-2000 desked and deskless employees. Example industries include retail stores, construction, manufacturing, food production, agriculture, warehousing and logistics, energy, hotels, and healthcare services.

What about Email?

Your company is already using email for Internal Communication. Should it still play a role?

Email statistics and evaluation

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Pre-Planning

If you’re in HR, Ops, or regarded as a Department Influencer, then this section provides foundational insights for better Internal Communication.

Internal Communication statistics

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Small Business Internal Communication

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The benefits of good Internal Communication

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Understanding the HR Perspective

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Understanding the IT perspective

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Planning

Discover which topics and approach gets the best results for your Internal Communication. This section provides the insights needed before you start your implementation and rollout.

Internal Communication Planning

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Content Considerations

You may already have an intranet loaded with rich content, or make use of a publishing platform to format, create, and share company information. That’s great. However, there’s many lessons that social media has taught us. We know that content overload is an unwanted reality in our interconnected lives. Sending short, crisp, regular updates to your employees is less time for you, and much easier for them to consume. Convenience is a way of life for everyone. Microblogging continues to grow in popularity and it’s something we firmly support at JamAngle. Here are the reasons why, and how you can make good use of it.

Curating Micro Communications

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Know your Workforce

Many may focus their internal communication on the needs of their desked employees. However, if you also have deskless employees (viz. those always on the move or have physical-work roles) then this section provides insights on how to best engage them. For a consistent company culture, it’s vital to avoid the “them and us” divide between your workforce groups.

Desked and Deskless workers

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How to Influence

Employees are people. Your company culture and work conditions impact how they feel about their employer. Internal Communication needs the right tone to positively influence employee perceptions and manage their expectations, while also fulfilling company objectives. The section provides insights on what employees value to become invested in the company’s goals.

Winning over your Employees

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Surveys that Matter

Giving employees a voice that counts is extremely beneficial. Skills retention is improved when a company shows sincerity in the way it listens and acts. Employees also share their experiences with others, which impacts your brand’s ability to attract quality human resources. This section covers the benefits of continuously evaluating the Employee Experience (EX).

Uncovering the Employee Experience

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Improving the Employee Experience

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